Privacy Policy

Effective Date: June 2026

At Patio Paving Solutions (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our services.

Who We Are

Patio Paving Solutions provides professional paving, driveway, patio, landscaping, fencing, and bricklaying services throughout the United Kingdom.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us through our website, request a quotation, or communicate with us, we may collect:

  • Full Name

  • Email Address

  • Telephone Number

  • Property Address

  • Project Details

  • Any information you voluntarily provide

Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type and Version

  • Device Information

  • Pages Visited

  • Date and Time of Visits

  • Referring Website Information

How We Use Your Information

We use your information to:

  • Respond to enquiries and quote requests

  • Provide our services

  • Schedule consultations and site visits

  • Improve our website and customer experience

  • Communicate regarding ongoing projects

  • Comply with legal obligations

  • Prevent fraud and maintain website security

Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website performance.

Cookies help us:

  • Understand website usage

  • Improve website performance

  • Remember user preferences

  • Measure marketing effectiveness

You can disable cookies through your browser settings; however, some website features may not function correctly.

Google Analytics

We may use Google Analytics to monitor website traffic and visitor behaviour. Google Analytics collects anonymous information such as:

  • Pages visited

  • Time spent on pages

  • Device and browser information

This information helps us improve our website and services.

Contact Forms

When you submit information through our contact forms, the data is securely transmitted and used solely for responding to your enquiry and providing requested services.

Data Sharing

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only when necessary to:

  • Deliver our services

  • Host and maintain our website

  • Process business communications

  • Comply with legal requirements

All third parties are required to maintain the confidentiality and security of your information.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it is securely deleted.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss or theft

  • Misuse

  • Disclosure

  • Alteration

While we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies separately.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Patio Paving Solutions

Email: info@patiopavingsolutions.co.uk

Website: https://patiopavingsolutions.co.uk

We will respond to all privacy-related enquiries as promptly as possible.